Frequently Asked Questions

What if I can't find a pickup location near me?

We currently deliver to Estevan and Regina. If you cannot find a location near you, and would like to propose a new pickup spot, choose "Pickup Locations" from our homepage menu and then click the button "Host a pickup location" at the top right. Fill in details of your location, and we will keep in touch with you about opportunities in your area. We are more likely to select your proposed location if you have a group of buyers who would use the location, and if you have parking space available.

How does your ordering work?

You simply choose the pick up location closest to you and the date you'd like to order for (we deliver monthly), then place your order. 

The day before delivery, we will enter the exact weight of your items and charge your card for the final amount due (when you order, you will see an estimate based on average weight). We will notify you by email that your order is packed and ready to go!

Can I order by phone instead of online?

If you prefer to place your order with us by phone, just give us a call and we can put together your order and deliver to one of our pickup locations. 

Do you also provide home delivery?

We may be able to deliver to your home address on the days we deliver to your city, or nearest location. The delivery time will be before or after the pickup location's time. Contact us to confirm it will work and then go ahead and place an order for the nearest location (for example, if you live in Regina, place an order for Regina Body Fuel Organics and we can deliver to your home the day we deliver to Body Fuel). Delivery is free if your order is $200 or more. 

Do you sell beef as halves or wholes?

Yes, we do sell a limited number as halves and wholes, usually in late summer and early fall. We sell based on hanging weight and you choose how the animal is cut up. Contact us and place a deposit so we can save one for you! If you haven't purchased beef this way before, read this blog post first, to find out more about buying based on hanging weight.

How does farm pickup work?

Farm pickups are scheduled for certain dates, but other dates may be available. Contact us and we'll do our best to accommodate you!

I already placed my order but want to make changes, what do I do?

As long as the order deadline for your pickup location hasn't passed, you can modify your order.  Go to the Account button and view your order history, click on the order you'd like to make changes to and adjust accordingly.  You can also re-order the same items as a previous order from this page!

What do I do if I can't make it to pick up my order?

If you are not able to pick up your order, please contact us as soon as possible to avoid a restocking fee. You can modify your order at any time until the delivery deadline has passed.  If you are unable to cancel your order online, please contact us.

If we bring your order to the pickup location and you do not arrive, we will refund your purchase, minus a $10 restocking fee.

Where else can I buy your products?

You can purchase our products are the following retailers in Regina:

Local & Fresh, The Local Market

Body Fuel Organics

Lakeview Fine Foods

You can also shop for our beef at Dad's Organic Market in both Regina and Saskatoon!

Is it possible to tour the farm?

We're happy to host visitors when our schedule allows! Get in touch with us to arrange a tour. 

What do you mean by 100% grassfed beef?

It is really important to us that cattle are allowed to behave as they naturally want to, and for this reason we keep them on pasture and allow them to graze for as much of the year as possible. We also feed hay in the winter for a short period of time. We do not feed grain or finish on grain. 

Do you use growth hormones and antibiotics?

We do not use growth hormones.

We do not believe that it is right to say that animals should not be given antibiotics. Rather, we will use antibiotics for animals that are sick or injured and require them, but we do not administer low-dose antibiotics at sub-therapeutic levels.

We find that animals raised with plenty of space on grass do not have much need for antibiotics or other medications. If an animal does require treatment, they will not be included in our grassfed beef program.

I have more questions about how your animals are raised. Where can I learn more?

You can view our protocols page to read about how we raise our livestock.
If you have further questions, we're happy to answer them! Use our contact form to email your questions to us or to arrange a visit to the farm.